The Buzz by Mike Schaffer - PR, Social Media, Pop Culture and Sports

Posts Tagged ‘washington dc’

PR, Uncategorized

December 22, 2009

PR Buzz – 5 Customer Service Lessons

Tags: , , , , ,

Customer service is the center of business.  Treat your customers well and they will be happy, thus, in theory, become repeat and loyal customers.
Sounds fairly basic, right?
And yet, here I am, waiting for the DC Water Authority…for a second straight day.  Let me timeline this out for you, and hopefully give businesses a how-not on [...]