Four PR Lessons From My Dog

  • CevherShare

I love my dog.  I know all dog owners say that, but really, I love Balki!

Hi, I'm Balki!  Will you be my friend?

Hi, I'm Balki! Will you be my friend?

Have you met Balki yet?

(Since I know you want to ask: Yes, we did, in fact, name our dog after Bronson Pinchot’s character from “Perfect Strangers.”  We’re those people.)

My dog is my running buddy, my foot warmer, my biggest fan.  And what he doesn’t know is that he is an excellent PR teacher.  In fact, there are 4 keys to effective PR that little Balki has mastered, even though he is only 13 months old.

1) Approach every day enthusiastically – For Balki, everyday is a new adventure!  When he wakes up in the morning, all he needs is a front yard and some stretching until he is a smily guy, ready to rule the block.

Shouldn’t we, as PR and marketing pros, approach the morning as the start of fresh opportunities for our clients?  We tend to need a lot of time to get up and rolling (guilty!), but how much more effective would we be if we were ready to rock and roll earlier in the day?

2) Say “Hello!” – Whether it’s a new dog at the corner or a 4 year old girl walking down the street with her parents, Balki lets them all know he sees them.  Whether a wag of the tail, a friendly yelp or even a lick to the face, he makes his presence known.

I'm so happy!  You should be, too!

I'm so happy! You should be, too!

We are a social breed.  If we are to be “people people,” that starts with a simple “howdy!”  You never know who you are sitting next to.  A few days ago, my wife and I were out to dinner and started talking to the couple sitting next to us.  We ended up going out to a wine bar with them after dinner and have new “couple friends” and perhaps a few business leads for all of us, just because we said “Hello!”

3) Protect your owner client at all times - Was that a bump in the night?  A strange sound outside the front door?  Are those sirens wailing down the pike?  When he hears or sees a potential threat, the normally docile Balki springs to action, doing a perimeter check of our home.  Much like an Under Armour commercial, Balki will protect this house!

In much the same way, publicists should always have an eye and an ear towards any potential threats to our clients.  If a competitor releases a new product or a strategic partner loses assets, we should not only be aware of the problem, but be ready to propose strategies to overcome the obstacles.

4) Show appreciation – If you do something nice for my dog, like give him a treat, a belly rub or an ear scratch, he will let you know.  He’ll lick you, he snuggle you, he’ll smile…he will show his appreciation.

That’s something we should do, if we aren’t already.  We are networking folks, so when someone does something nice for us, it’s critical that we show our appreciation.  A quick phone call, e-mail or a hand-written, old-fashioned thank you note goes a long way.  Obviously, none of those methods are a lick in the face, but I think you’ll get the message across just the same.

So there you have it…PR really is for the dogs!

QUESTION: What other good PR lessons have you learned from animals?

Post comment as twitter logo facebook logo
Sort: Newest | Oldest

In many ways I think this post is not only for PR pros but also for anyone who works with others. Dogs love us unconditionally. I've got two pups sitting here and both just simply love the fact that I'm around. Positive feed back goes a long way but not just from me to them, but also from them to me. They keep me motivated same as your employees or clients should make you.

In many ways I think this post is not only for PR pros but also for anyone who works with others. Dogs love us unconditionally. I've got two pups sitting here and both just simply love the fact that I'm around. Positive feed back goes a long way but not just from me to them, but also from them to me. They keep me motivated same as your employees or clients should make you.

Mike as a dog lover and PR professional, I enjoyed your post! :) Balki is very cute!

I read your post, slept on it and it inspired me to write my own: what businesses can learn from cats http://bit.ly/4EM67Q

Great post, I just love analogies, don't you? A great way to get your message across. Loved your four but I might add:

TRUST YOUR INSTINCTS: a dog is a great judge of character and can "sniff out" someone who is not completely on the "up and up." Just as a dog does not take everything at face value, a good PR person needs to trust their instincts, especially when it comes to choosing clients. If they don't pass the sniff test, move on to one that will; we are known by the companies we keep.

Great concept. I think you have a great way of looking at PR. Another aspect would be reminding your customers that you are there. The pet makes sure he/she is always remembered. There is no way to forget that you have a pet. My dogs sit under my desk and pass wind. I am always reminded they are there!

It's funny how dogs usually reflect their owners - their energy is all about their environment. It's definitely the little things that make you step back and realize how you can apply it to just about anything.

Great post M.

Awww, he's so cute. Loved this post! This made my day :)

Smiling is contagious. Even more so if you have a red nose like Balki. Your points are all well taken. Everyone benefits from our being upbeat and our clients need to know that we are always in their corner. Thanks

Balki is one smart dog! I love this post. I think there is so much we can learn about work and life in general from our dogs.
My dog Jolie has taught me a lot. She's a hard worker and doesn't get discouraged easily. When she can't reach her bone under the coffee table, she won’t give up until she gets it. If pawing at it from one side doesn't work, she'll try another side and if she can't get it by herself, she's not too proud to let me know she needs help.
A friend gave me the book Dogs Don't Bite When a Growl Will Do by Matt Weinstein - I'll admit I haven't had the chance to read more than the table of contents but from what I've seen it reminds me a lot of this post. There's a lot we can learn from our dogs if we pay attention.
Again, great post.
(by the way I love Perfect Strangers- what a great name for a dog)

Thank you for reading, Kelli! Well, if someone already wrote a book, there goes a business plan for me hahaha! I'm fascinated by dogs and how they act around other dogs and people. Balki was the winner of a geeky trio of potential names...I explained in another comment...always makes me laugh thinking about it!

I love this! Constant learning--even from a dog. It put a smile on my face for sure. Thanks for the post!

Thanks for reading, Bryna! Yep...we can learn valuable lessons every day from the most unexpected places!

Great tips, Mike! I love that you named your dog Balki! :)

Thanks, Kate! The naming process was a geek-tastic experience between me and my wife. It came down to:
1) Balki Bartokomous Levy Schaffer
2) Hiro Nakamura Levy Schaffer
3) Wembeley Fraggle Levy Schaffer.

The day we adopted him, I had an event. We wanted to give him a day at home before finalizing the name. My wife called me, beyond frustrated, telling me he had a huge, un-heroic temper tantrum (the dude was only 8 weeks old!), and that he was Balki now and forever!

Mike - Thanks so much for this post! Your first point about your day always starting the day enthusiastic and with a big smile on its face is just perfect. It's really how I hope that I try to start every day, and the one thing I think we all can do to improve our lives and make ourselves better at our jobs, no matter what field we work in.

Do we get bogged down with the daily minituae of life and some of its struggles? Yeah, you bet. But we can all strive to begin the day on a fresh, high note and try to bring all of our enthusiasm and passion for our work into each day. I know for myself, if I'm able to do this more, it makes the day, week and my personal/professional life a lot more fulfilling.

@KeithTrivitt

Rockstar comment, Keith! These little things go a LONG way in how we live our lives--and are viewed as people and as professionals!

Really great post! Prob one of my faves...as a fellow dog lover and PR pro :)

Balki is so big BTW...I don't think I've seen a picture of him since he was a puppy! Crazy how big they grow...my little one, Link, is already 50 lbs and his first bday is tomorrow!

Aww..happy birthday, Link! Do you have a big party planned??

Balki is a big guy...about 55 lbs these days, but he still thinks and acts like he did when he was 10 lbs! He has a new trick of pulling my pillow from under my head when he's done sleeping. Super cute!

Mike hits another one out of the ballpark!

Dogs are not just pets sometimes. They are family members. Taking care of clients to the best of your ability and going the extra mile to make sure they are comfortable is something all PR professionals should strive to do. Yes, this is business. But relationships are paramount.

Now we do the dance of joy!

...our age is showing!

Thanks, Nicholas, for the kind words! I'd settle for a ground-rule double :) I feel older and older every day...but strangely, my dog, named after an obscure pop culture reference, makes me feel younger and younger!

Great post! I agree with every one of your points- not only will it help in PR, but I think it will help in all aspects of life!

Thanks! Balki must be ahead of the curve in life, too. Now, if only he could pick up his own...umm...droppings!

Great post! These 4 tips/suggestions can be used in all aspects of life, and hold highy important in PR.

Thanks! I guess the principles do apply for more than PR! I'll give Balki extra treats tonight :)

This sounds exactly like my Rosie (you remember her...your 1st Doggie love before Balki??) The smiles, the excitement, the barks, the food she eats from everyones, plate,floor,dog dish etc...! Excellent (what ever you call this) but the I always knew you wer special. Love to all (and clean your room!!!!!!!!!!!!!!!!!!!)

Trackbacks

  1. [...] Four PR Lessons From My Dog « The Buzz! by Mike Schaffer thebuzzbymikeschaffer.wordpress.com/2009/10/19/four-pr-lessons-from-my-dog – view page – cached Tags: Balki, dogs, perfect strangers, PR, public relations, under armour — From the page [...]

  2. Social comments and analytics for this post…

    This post was mentioned on Twitter by mikeschaffer: PR Buzz – 4 PR Lessons From My Dog: http://bit.ly/19w7f6 #pr #pradvice #pets #dogs…

  3. [...] Tweets about this great post on TwittLink.com [...]

  4. Social comments and analytics for this post…

    This post was mentioned on Twitter by mikeschaffer: PR Lessons from My Dog http://thebuzzbymikeschaffer.com/?p=419 #mybestpostever (2nd entry!)…

  5. [...] This post was mentioned on Twitter by mikeschaffer and Ashleigh Grant, Michelle Zambrana. Michelle Zambrana said: RT @mikeschaffer: 4 #PR Lessons From My Dog http://bit.ly/aKxWCz [...]